References
We understand how important it is to engage a builder that you can rely on and we have a large number of former clients who are more than happy to recommend us. Should you wish to speak to one of them by means of a reference then please do ask and we will happily put you in contact.
“Starting a kitchen extension when heavily pregnant with twins and then sharing the house with builders until the babies were 10 weeks old wasn’t, in fact, as bad as it sounds! Abbey Builders came highly recommended to us and we weren’t disappointed. They were very sensitive to our situation and, as my stomach became progressively bigger I think that Richard was all set to chuck me in the back of his truck and whip me up to hospital! Once the babies were home, although we had no kitchen, Richard and Mick always left at the end of the day making sure the washing machine and the dishwasher were plumbed in somewhere and useable. As parents themselves they were great at suggesting changes to the original plans which they knew would maximise space and make our house far more practical for a family with 3 boys. Mick in fact totally redesigned the whole kitchen as he could see that the one that had been designed for us wasn’t user friendly at all, and we are so pleased with the result! They also had a lovely manner with my 8 year old, son and one afternoon they listened patiently as he treated them to a little ukulele concert! Once Richard even took the babies for a walk around the block to give me a break, but sadly no one ever offered to change a nappy!”
“Thanks very much for all the work you’ve done on the house. It looks great. We look forward to working with you again in the future – whether in this house or the next!”
Putting aside the COVID19 setbacks and frustrations, this have been a quality project. Please convey my thanks to all involved for their quality contributions. Have a great Christmas and a successful 2021, cheers”
As an architect who has been working with Richard for a number of years, I have had positive feedback from clients on the services he provides in terms of both quality of work and customer service.
“Thanks Richard. I hope you got our drinkable thank you present for all your great work. You and all of your team have been fantastic, particularly bearing in mind the frustrations you have had. We will, and have already, heartily recommend you to our friends. For our part we are thrilled with Luke’s new room. You have all been brilliant and so good with Luke. I have and will continue to recommend you to friends!”
‘I’d like to take this opportunity to say that we are pleased with the work you have done so far and very impressed by Mark’s high standards and the care he takes over everything. Please pass on my appreciation to him and say that it is a pleasure having him and Will about the house. We shouldn’t forget Piers either’
“Hi Richard and thanks for your email and quick response on the quote.
I saw four builders last Friday and you were by far and away the most professional, informative and reassuring so thank you for that”.
Thank you for all the works that you have done for me. I am delighted with the result. Please use the extra money I have paid to take your team out for a drink.
Once again
Thank you
Audrey and I would also like to express our thanks for the efficient and professional way in which the work was carried out by you and your co-operative and friendly work force.
PS. Also be free to visit or call at any time to discuss the recent purchase of your golf clubs and the progress that you are making using them.
I’m just home from a very long day and am sobbing happy tears. Richard. …The build and the lights and the wine pod. …our new room is alive and I adore it. Thank you so much its stunning. Its beyond words.
“We had our little girl on Sunday! We are home and doing well! We are loving the new space it’s all just as we wished it!”
“Wendy and I are delighted with the work which you have carried out with a keen eye to detail and to a high standard. We shall certainly consider you for any future work we may need.”
“We have been very happy with the building work and have been particularly impressed by the efficiency of the whole project. All the required materials appeared on our drive just at the right moment. We also appreciate Sean’s hardwork, in particular the Saturday mornings spent doing jobs to make sure everyone else could get on on Monday. Your two brickies worked really hard. I notice these things as I am around all day. It made me tired just watching!
“I have had several friends asking if your company is any good. A couple are in the early stages of talking to architects so you may be sure that there will be a steady stream of interested friends coming to inspect your work!”
“We are happy with the work and progress to date and thanks for all the effort.”
“I’d like to say thanks for the work you and your guys put in. We had to wait a while to get started but it was well worth it. All the guys you sent round were great throughout the work, helpful, on-time, tidy and very occasionally funny. We don’t have a single complaint or fault to pick. We’ll definitely be in touch if/when we have another project.”
“Thanks for all your help very pleased with everything, goes without saying we are happy to be a reference.”
“Your colleagues are extremely well mannered and polite, who not only take pride in their work but also their surroundings (our neighbours). You should be proud of this team and I would like to include your newest recruit (Lee) in this compliment – even if I will have to get another bag of sugar this week to maintain their glucose levels.”
“Thank you to you and your team for all the work you did on our new kitchen.”
We have now received the local authority certification for the extension. Thanks for arranging that. So it must be nearly 2 years ago we met to show you the plans for our extension and we have now ended up with a space that we couldn’t of been happier with. I know we had a few teething problems along the way but we were always impressed with how they were dealt with by you. You have created for us a space that we enjoy everyday and that has changed the way our family lives. We couldn’t have been happier with it.
“You and your guys are a nice and pleasant team to work and discuss our building project with. We are so pleased we chose you.”
“Your work was so good and we are really pleased with the finished project.”
“Thanks for everything – it’s been remarkably stress free and we’re very pleased with the job you have done.”
“Many thanks for your visit to our house, and your detailed quotation for our planned extensions. Your references were excellent, and each spoke very highly of you. We would definitely recommend you to friends and family planning to undertake similar extensions.”
“Just wanted to say that I am really pleased with how things are going. The team are great and the work is moving at a fab pace.”
“Just wanted to thank you, and all the team who worked on the project for delivering a great job on budget, that was loaded with complexity from planning to execution. Nothing was too much trouble and every issue was approached with a solution oriented vision. Great quality of work and attention to detail in project management – would certainly recommend Abbey builders to anyone contemplating a building project … A very big thank you.”
“What a great team brainstorming today. Chatted with Icarus and we both agree with the new plan and reducing the utility length and having door/steps into the garage. Thank you, Michael and Richard.”
“Just a quick note to say thanks to you and the team for the work, everything looks great and Sarah is already planning the next lot.”
“Just to let you know I’ve nearly finished the painting and the loft room feels very warm and cosy even when the wind is blowing and its raining!. I would like to thank you and the team for the quality of your work and completing the job with the minimum of fuss and mess. I would also like to commend Gunstock of the quality of the stairs and the fitting of the doors.”
“We’ve just got back from our trip. You lot have done a blinding job today! Thank you to everyone. Even in the dark, it’s all looking very impressive!”
“The extension is great, just what I wanted and it’s good to have it all decorated and finished.”
“I thought I’d drop you a line to let you know we are really pleased with how it’s turned out and our friends and family are amazed at how the place has transformed.”
“Many thanks for such a prompt and efficient service. There was hardly any disruption or mess. We definitely will keep your card for future reference.”
“A friendly and professional building company, who were very reliable and efficient in carrying out our two storey side extension and new downstairs cloakroom. We were kept informed of any issues that arose and the works were carried out for a fair and reasonable price. Overall a trustworthy building firm who performs to a high level of service. Finally we would like to thank Richard and Shaun and all of your team who carried out the works on our property, for all your diligent hard work and professionalism in providing us with our side extension and we wish you and your company continued success in the future. Thank you Abbey.”
“We just wanted to say how impressed we are with all the work completed to date (and the speed!) and the professionalism of your guys.”
“Absolutely Abbey Quality.”
“Got to tell you that your guys have done a fantastic job for us and we are over the moon with the work. We are so impressed with it all. Absolutely brilliant guys who could not do enough for us. Thanks.”
“I just wanted to drop you this note as an acknowledgement of our satisfaction with both the work you have done and the level of service you have given. Everybody advocated with Abbey Building Services have been “nice people”, which has made the whole process easier. From start to finish you have been prompt and attentive, you have delivered exactly what you promised when you promised and at the agreed price. As mentioned to you Elaine was very impressed with the fact that your men treated our house with such respect and managed to keep everything so clean and tidy even though the weather during the job was so wet and windy. So many thanks to you and your team for a job well done.”
“I’d be delighted to be a reference for you, we’ve been very impressed on both occasions with the work you’ve carried out for us and how professional you and your team are! The house is now finished, furnished and, even if I say so myself, looking great! Please feel free to give out my email for a reference. If you want to pop round and take a couple of photos, you’re also more than welcome.”
“Mum and I are very pleased with the porch. I will arrange for you to come over to quote for the conservatory at the back. Many thanks.”
“An excellent job. Many thanks to you and your guys for a professional service and workmanship.”
It looks fantastic! Great job. Thank you
Happy New Year and thanks for a great job
I’m standing in my nice warm lit room
First class work and excellent after care. Richard’s team built an extension for us 5 years ago and the work is still as great now as it was on the day they left (apart from the wear and tear of two teenage boys!). Although having builders in your house for several months is difficult, Richard’s team made it as painless as possible, they were always charming, tidy and polite. With two youngish children in the house, that was really important to us.
The work was of a very high standard, changes we made along the way were always accepted if possible and we have recommended Richard to at least 4 of our friends, all of whom have used him subsequently.
If you want your building work doing well, with a team you feel comfortable with, you should definitely get Abbey Building to quote for you.
Hi Richard, our thanks for the splendid work you completed for us and to all you experienced guys who made it so good, no hesitation in using your services again, and would give a recommendation to any prospective customer.
Richard did our garage conversion a couple of years ago. He was very professional, friendly and helpful throughout the whole process. His team of builders were very efficient and respectful. I would not hesitate in recommending Richard and would definitely instruct him again to carry out future building works for us as we were extremely happy with the finished result.