Privacy policy

Abbey Building Services and Maintenance Ltd are compliant with current GDPR laws, this means that data we hold about you must be:

Used lawfully, fairly and in a transparent way.
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
Only relevant to the purposes we have informed you of and limited only to those purposes.
Accurate and kept up to date.
Kept only as long as necessary
Kept and destroyed securely including ensuring that appropriate technical and security measures are in place to protect your personal data, to protect personal data from loss, misuse, unauthorised access and disclosure.

What data do we process?

Names and company name
Contact details such as telephone numbers, addresses and email addresses.

What is the legal basis for processing your personal data?

We will only ever hold basic details and will use your personal data for some or all of the following purposes:

To contact you by post, phone or email to provide invoices
To maintain our own accounts and records.
To communicate about the progress of work.
To send you communications which you have requested

Sharing your personal data.

In of your personal data is stored on a master database and an Accounts database, both of which are secured. We will never share your information with third parties without your consent.

How long do we keep your personal data?

We will keep your data for 7 years unless you request otherwise. Your rights and your personal data You have the following rights with respect to your personal data:

At any point you can contact us using the details below to request the personal data that we hold on you as well as why we have that personal data, who has access to the personal data and where we obtained the personal data from. If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request that we erase the personal data we hold.
When we receive your request, we will confirm whether the personal data has been deleted or the reason why it cannot be deleted (for example because we need it to comply with a legal obligation).
You have the right to request that we stop processing your personal data or ask us to restrict processing. Upon receiving the request we will contact you and let you know if we are able to comply, or if we have a legal obligation to continue to process your data.
You have the right to request that we transfer some of your data to another controller, where processing is being carried out by automated means.
Where we are relying on your giving express consent to us processing your data, you can withdraw your consent easily by telephone, email, or by post
If you have any concerns about your personal data, you can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF